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Nonyukela N
1 reviews | Active since May 2015
10 Oct 2022, 17:19
Contract cancelation
I have contract with Vodacom it did end in 1 September 2022, but I was in arrears I paid and now my contract was extended to 6February 2023, without my consent. I called but no one could help to cancel till I reach February 2023. I don't have money forage the next 5 months and it seems as if my contract will be sent back to HPLawyers.
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Vodacom's replyOfficial
11 Oct 2022, 07:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Oct 2022, 07:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team