AV
Alec V
1 reviews | Active since May 2019
14 Feb 2022, 20:59
Contract Cancelation
Got a new contract from vodacom in Nov 2021. Realized they opened it on the wrong number. So I called to cancel the contract within my 15 given days after opening a new contract. Nothing happened, I have now phoned 3 times to cancel the contract. Meanwhile they've been deducting the payment for the contract. So far I've paid over R1800. And still not resolved. Absolutely useless
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Vodacom's replyOfficial
14 Feb 2022, 21:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Feb 2022, 21:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team