GR
Gilbert R

1 reviews | Active since Feb 2020

10 Sept 2025, 12:56

Contract cancelation

I made contract with vodacom in 2021 and the contract ended in 2024,they said am in areas i paid hem R900.I asked for the contract to be cancelled they said i must wait a month then i called they saidni owe R1012. I need to pay before i cancell which was in July 2025 and called for cancellation.Then now today they say i owe R701. For what.dont try and take contract with vodacom.I work for my money hard.Mind you am not using their simcard.Am tired of this.

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Replies (1)
Vodacom
Vodacom's reply11 Sept 2025, 07:05
Official
 Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team