GR
Gilbert R
1 reviews | Active since Feb 2020
10 Sept 2025, 12:56
Contract cancelation
I made contract with vodacom in 2021 and the contract ended in 2024,they said am in areas i paid hem R900.I asked for the contract to be cancelled they said i must wait a month then i called they saidni owe R1012. I need to pay before i cancell which was in July 2025 and called for cancellation.Then now today they say i owe R701. For what.dont try and take contract with vodacom.I work for my money hard.Mind you am not using their simcard.Am tired of this.
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Replies (1)Vodacom's replyOfficial
11 Sept 2025, 07:05 Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply11 Sept 2025, 07:05
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
