ZR
Zoleka R
1 reviews | Active since Oct 2012
02 Feb 2021, 07:20
Contract cancelation
I requested for my contract to be canceled a month in advance as per the contract. I did the cancelation both via the call center and on email but still got debited.
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Vodacom's replyOfficial
02 Feb 2021, 08:35 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Feb 2021, 08:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team