MA
MATTHEW A
1 reviews | Active since Mar 2018
09 Mar 2018, 11:32
CONTRACT CANCEL
I have asked Vodacom on a number of occasions to cancel my contract and i still have not had any response. Now i am being told by call center agents that my account is in arrears. I DONT WANT THE CONTRACT AND I DONT HAVE THE DEVICE. CANCEL MY DAMN CONTRACT
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Replies (2)
Vodacom's replyOfficial
09 Mar 2018, 11:33Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Mar 2018, 11:33
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 Mar 2018, 12:58Good Day,
Kindly note that we have received your posting.
We have noticed an earlier (related) posting that has not yet been resolved and to which priority will be given.
Regards,
UW
Best regards,
Vodacom's reply09 Mar 2018, 12:58
Official
Good Day,
Kindly note that we have received your posting.
We have noticed an earlier (related) posting that has not yet been resolved and to which priority will be given.
Regards,
UW
Best regards,