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michael M
1 reviews | Active since Nov 2015
17 Sept 2022, 14:17
Contract
I was unable to pay my account and I asked vodacom to move my account to prepaid since the contract has expired they agreed. Now they are loading airtime every month and im unable to make outgoing calls.. They are building up the amount I owe from R700 now I'm at R1300. I logged a complain but I can't be assisted
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Vodacom's replyOfficial
17 Sept 2022, 16:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Sept 2022, 16:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team