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arno O

1 reviews | Active since Jan 2012

25 Aug 2015, 15:24

Contract Buy out

I have never been so angry in my live. I am forced to not have any signal at home and there is nothing i can do to go to another service provider. the options they gave me are to laugh at<br> 1. Cancel contract and give back Phones (and you can forget about the money have already payed on them)<br> 2. You can move down to a lower contract but wait you have to pay a migration fee (in my face)<br> 3. Cancel and pay for the phones (I have the option but wait i am not going no where without paying somebody something)<br> This leaves me with go and stand in the road to get signal we do not care we only want money. miss important phone calls we gave you options and pay you must.<br> Let me tel you i pay Vodacom a lot of money every month and you know what i will wait and i will close all my contracts.<br> O and if anybody is reading this do not go for Vodacom use Call C or Telkom as Vodacom will rip you a new one.

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Replies (1)
Vodacom
Vodacom's reply25 Aug 2015, 16:16
Official
Hello arnooos,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM