1 reviews | Active since Dec 2017
Contract Breach and would happily destroy your business with a light shrug....
Today you phone, and in all honesty I did not feel like picking up because you tell the same story over and over and over and over again.
Today I spoke to Alex, again, who said that the only solution for me thay they have is to cancel my contract with no further payments. Not that bad an idea right? Well, I don’t believe that I will do that just yet and then you do the same to another business and clients of yours, then you give them the same solution and by doing that you keep your income steady and your problems quiet.
I do not want to hear about “towers will be built”. When will they be built? Because either each person can’t tell me, or the one person who could said possibly next year?
My neighbour runs her company from home with Telkom Mobile. Guess what?! They also don’t have a tower or good signal but oh my, they gave het a free booster because to them, it’s all about customer service.
I am not going to settle for this, because you are the ones who don’t care. I know you can’t get everything for free, but pulling an attitude with someone who pays thousands per month for company cellphones and internet might be actually DEDICATED to you, but not you to them!!!!!!
Vodacom, you are ***********, bad mannered, contract breaking (we will sue you if you do not pay, but please leave when we tell you we don’t want or need you as a customer), unreliable, unhelpful, uncaring and dishonest.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Mr John Stipp,
We thank you for bringing it to our attention,
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
Shad
Dear Mr John Stipp,
We thank you for bringing it to our attention,
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
Shad
