CONTRACT BILLING

VODACOM the WORST SERVICE Providers. i had a contract and in May 2017 i call the call center to inquire about the ending date of the contract, as explained to me by the call center that if a Debit order goes off in June i should reverse this. when the debit order went off i had reversed it. at the end of July i get a call from Vodacom to say i have been listed and my account handed over to pre legal. i do not understand how they procedures work, prior to the call there was no notice, email or sms. when i called again to confirm i will do a payment, i was debited twice, i went to call center, the lady took my details and left me on hold and cut the call. its disgusting in the way clients are treated yet for the two years of the contract i paid on time, and not once have they made an attempt prior to legal . when i tried calling again the line is engaged. really makes me so angry that we support a service provider and they do not have the ethics to deal in the correct manner with customers. DEFINITELY MOVING OVER TO A DIFFERENT NETWORK