Contract bill
<p>I upgraded my phone in May. The agreed amount of my contract was R649. I get my bill for July and it states that I owe R1313. I wanna know what is happening?!!!! I spoke to Kim who helped me. Just last month I paid R1800!!!! And then get told there's fees that I needed to pay for my upgrade, when I wasn't even disclosed about anything! I want you guys to fix it and fast!!! There is a discrepancy somewhere and it's made me very unhappy </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Still have not heard anything from you guys and it's now the 31st of July!
Still have not heard anything from you guys and it's now the 31st of July!