dG
darlene G

1 reviews | Active since Feb 2010

12 Nov 2020, 17:01

CONTRACT - ***

Last year NOVEMBER a new account with number *** just got added to my business account. According to the Vodacom Outlet in Horizon this was part of a free watch that was part of my contract with a Samsung S7. No where can this contract be traced. I have cancelled the contract several times and yet I am still being billed for this account. I have sent emails to the Vodacom CEO and still no respond from anybody and every month I have to pay for this contract.

0
Replies (1)
Vodacom
Vodacom's reply13 Nov 2020, 07:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team