NG
Nasiphi G

1 reviews | Active since Feb 2021

22 Jul 2021, 15:49

Contract

Last year January 2020 I app**** for contract cellphone at vodacom.they rejected my application then they offered me a sim card and I rejected their offer because I needed a phone not a sim. Again around June 2020 they offered me a laptop and I accepted their offer but they delivered the wrong laptop and I contacted them and told them that the delivered laptop is incorrect they sent their RAM driver to come and collect it and their courier guy came and collect it then they never get back to me ever since then.

Surprisingly on the 17th of July 2021 I received a demand letter from their lawyers demanding R8921.57 but I don't have any contract with vodacom as they took the wrong order and never replaced it so I believed that was the end of our agreement my ID number is *** my cellphone number is ***.

0
Replies (1)
Vodacom
Vodacom's reply23 Jul 2021, 07:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team