contract

Very Bad service especially the web chat they would just close the chat without even asking if you do have query. I have a contract with them, i blacklisted my phone because it was ****** and i have insurance for about 2 months no poe called, sms or even email about the claim up until i got my phone and called them to notify that i got it back that was over 1 if not 2months i was sent a form to fill in and had to take it to the nearest store, which i did but still they have not unblacklist the phone still no call, sms or email, i called them yesterday an i was sent the same form to fill in. how many times must i fill in these forms bare in mind they have never not even a single month forgoten to debit their money. i am so disappointed by VODACOM poor everything i just can not wait to finish the contract. I cant even use my old number bcz should i change sim card that will affect insurnce that im paying for which does not even exist!!! I will nevr not in my entire life forget the terrible jorney i had with Vodacom its debit my money and continue not helping if that makes you all sleep at night.