CONTRACT AT VODACOM IS A BIGGGG MISTAKE!!!!

Vodacom is supposed to be the Best Provider but that is all proven to be wrong this last few months<br> <br> I have been with Vodacom since 2011 when I took my 1st contract and currently has 6.<br> <br> In the last 6 months I have had 2 Major Problems with Vodacom that is still unsolved and I have NO INTENTION on upgrading a contract with them again<br> <br> 1st I have accidentally reversed a Payment and Paid via EFT still that night, they took 10 working days to allocate my payment (was unable to allocate my payment even with emails that I sent as proof and endless calls). They harassed me for more than a week with sms's and calls saying I have not paid my account<br> Till today I have not received a single sms / email asking for apologies<br> <br> 2nd one was due to nr1, they automatically changed my debit to eft... Which I lodged 2x HelloPeter complaints and is STILL UNRESOLVED!!! I refused to pay until I had an answer, their way of getting my payment was to start sending me sms's saying I have an outstanding amount even after they confirmed it was not outstanding so I paid due to not feeling like being harassed.<br> <br> Vodacom just lost my payment to them of more than 2k per month, another provider will treat me better