Contract approval

<p>I am very disappointed with the service I have received from Vodacom, I’ve been a Vodacom customer for over 14 years and a loyal customer always until last week Thursday. I went to one of the Vodacom shops to take out an additional contact (Special). My contact comes to an end Oct 2016 and wanted to make use of the special offer. After completing all the documents and waiting 68 hours with no feedback I went back to the Vodacom shop, with discuss I found out that all the relevant documents was not completed by the sales agent and the whole process needs to be completed, ok fine, after going throw the whole process I just found out I was not approved due to affordability “WHAT”, why I ask because I receive sales consultants phoning me on a monthly basis for additional data packages and this and that??? But I can’t be approved for a R200 contact???</p>