CK
Christo K

1 reviews | Active since Oct 2011

03 Feb 2016, 17:13

Contract Application turned down AGAIN!!

I have been trying to take out a Vodacom contract for close to a year. Last year around April I app**** and was declined, only reason was Transunions contact number... Called them, disputed the wrong listing and 3 months later the bad listing was removed. I app**** again at Vodacom and again it was declined, only reason, again Transunions contact number. Called them and they confirmed that there is nothing wrong with my credit record. I logged a hellopeter complaint and all of a sudden it was an Experian listing... Queried Experian and sorted out the wrong listing and tried to apply again, I was told I am only allowed to apply once in 3 months. <br> Today I tried to apply for the contract and I was again declined, when I enquired about the reason, again I was only given Transunions Tel no...<br> Now I know for a fact that my credit record must be 100% clean, because I app**** for a bond last year December and I was approved by all the Banks... Can you just please give me the real reason why I am not eligible for a data contract?

0
Replies (2)
Vodacom
Vodacom's reply03 Feb 2016, 17:18
Official
Hello Christodeklerk,

Thank you for your posting.

A consultant will contact you in order to address your concerns. We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team

Best regards,

CK
Christo K's update27 Sept 2016, 12:01
Reviewer Update

7 Months and absolutely no feedback... Shocking customer service!!! App**** for an MTN contract on a Saturday morning and got approved within minutes.