sV
smatso V
1 reviews | Active since Oct 2018
22 Mar 2022, 08:57
contract application rejection
Vodacom rejected my contract application and my credit is very good , their reason was " contact transunion" I contact transunion and they advise that they don't know why is rejected because everything looks well on their side , I then contacted Vodacom and advise now they don't know why its rejecting , I mean you should know an exact reason why its rejecting and advise accordingly . im so disappointed
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
22 Mar 2022, 11:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Mar 2022, 11:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
22 Mar 2022, 11:30 Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your application was declined, referring to TransUnion or Experian to obtain your credit report. This application was declined as you could have negative listings on your credit profile. Kindly note that you may only apply for a new contract again after 60 days.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your application was declined, referring to TransUnion or Experian to obtain your credit report. This application was declined as you could have negative listings on your credit profile. Kindly note that you may only apply for a new contract again after 60 days.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Mar 2022, 11:30
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your application was declined, referring to TransUnion or Experian to obtain your credit report. This application was declined as you could have negative listings on your credit profile. Kindly note that you may only apply for a new contract again after 60 days.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your application was declined, referring to TransUnion or Experian to obtain your credit report. This application was declined as you could have negative listings on your credit profile. Kindly note that you may only apply for a new contract again after 60 days.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,