1 reviews | Active since Feb 2016

22 Mar 2024, 11:03

***** contract application

I have received an email saying my new contract application has been submitted. Please note that I have not open any contract with Vodacom and would I want it to be removed with immediate effect.

0
Replies (2)
Vodacom
Vodacom's reply22 Mar 2024, 12:27
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply22 Mar 2024, 12:52
Official
Dear Njabulo.
 
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
 
Our records indicate that your query has been attended to and feedback on this matter has been provided. The application has been cancelled and your reference number for this interaction is EC-1TJ6-1V2GSF.
 
Regards
Vodacom Consumer Website Team

Best regards,