MA
Munira A

1 reviews | Active since Jul 2018

03 Apr 2025, 15:18

Contract Annual Price Increase in 2 months Signed a contract for R399pm and just 2 months into the contract they increased it as "Annual price increase" to R443! This is Highway *******

Contract Annual Price Increase in 2 months Signed a contract for R399pm and just 2 months into the contract they increased it as "Annual price increase" to R443! This is Highway *******. One year has not passed to charge an annual increase. Previously with Telkom if you agree to R399 they keep it at R399! NEVER VODA****** again!

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Replies (1)
Vodacom
Vodacom's reply04 Apr 2025, 08:23
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
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Regards, 
 
Vodacom Consumer Website Team