1 reviews | Active since Jul 2016
Contract and Porting- Shocking Service
<p>After cancelling my contract, no department is able to help me with any service. When I contact prepaid department, they tell me that my number is with contract. When i contact contract departmet, they tell me to that muy number is with Prepaid department. </p> <p> </p> <p>Three months later, I got tired of this and decided to port. My number was succefully port by Cell C however Vodacom still does not want to release my whole number. </p> <p> </p> <p>Again they have stories. Its being a week now since Cell C ported my number and Vodacom is yet to release my number fully. </p> <p>I have been told that technician are woirking on it for the 6 days.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
To date, No one has contacted me.
To date, No one has contacted me.
