CONTRACT AND PORT NOT ACTIVATED AFTER 1 WEEK

Hi, I am complaining on behalf of a friend.<br> <br> He does not want to complain, but at this moment I feel it is only fair as it is taking way too long.<br> The consultant Sam at the Cellucity in the Grove Mall has been nothing but helpfull, but this seems to be a call centre or head office issue.<br> The consultant has called me numerous times to update me on the status, as he got told it would be activated today. Yet, his MTN number is still active this morning and no profile has been created for him on Vodacom's system yet.<br> <br> This is sad, to be helped so well in store, just to deal with this incompetence at an activations level.<br> <br> Please assist him is activating this number as a matter of urgency.<br> His reference number is ***9 at Vodacom