ZN
Zanele N
1 reviews | Active since Sept 2012
11 Jul 2021, 08:40
Contract airtime unused and disappeared with Vodacom
I have a contract number that gets 125 airtime monthly, since March I could not use the number as I lost a the sim card. This July I bought a contract simcard but the airtime was only R250..what happened to the other 2 months R250 as my numbers should have 4 months R500 airtime..what happened to my airtime. Don't say it expired, I want my airtime back
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
12 Jul 2021, 11:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jul 2021, 11:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team