Contract active but number was never ported

I ordered a sim only contract online with inmind to port my old number. They send me the wrong sim card, so I went to a Vodacom direct store to get the sim card swapped. The person that helped me gave me the wrong advice, instead of issuing a new nano sim card to me, he said I must activate my contract and then only can they swap the sim cards. I mentioned to him my number needs to be ported, his reply was it would still be able to port the number from Cellc.<br> Today I have spent 2 hours on the phone with call centers and online chats. Also spent an hour at a store with no luck. No one can help me!!<br> Vodacom, please just get a competent person to contact me so that we can fix this!