JB
Jo B
1 reviews | Active since Feb 2018
11 Sept 2023, 16:24
***** contract activation
I made Vodacom aware of a *****ently contract that was activated on my name more than 2 months ago. I got all the required documents Vodacom requested and received a reference number EC-1M6R-2NZIUA. Up until today nobody has gotten back to me after sendimg avodacom 3 e-mails. Debit orders are bouncing and it is making my credit score look bad.
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Vodacom's replyOfficial
12 Sept 2023, 07:50Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Sept 2023, 07:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team