***** contract

After I followed up with Vodacom about the *****ulent contract opened without my consent, I was asked to send an affidavit and three signatures on my ID. I submitted these over a week ago, but the contract is still active, and I haven't received my refunds. Imagine working hard to build your credit score, only to have it ruined by a company that fails to verify their clients before providing a contract. Dear Vodacom, I have submitted all the required documents and information, and I request that the money deducted from my bank account be reversed immediately. Today, I will be writing to the media and your CEO. It's surprising that a large company like yours fails to take complaints seriously.