TM
Tshepo M
1 reviews | Active since Jul 2013
16 Mar 2023, 09:51
Contract.
You are a communication company but its had to communicate with me. i have been awaiting for my order, so i need to know how long still must i wait?
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Replies (2)
Vodacom's replyOfficial
16 Mar 2023, 12:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Mar 2023, 12:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TM
Tshepo M's updateReviewer Update
17 Mar 2023, 08:39When you said " due course" it means it could be a day or month? I hope the consultant would've called just to let me know he or she is working on it and give me a time frame. you see that communication not this vague excuse you giving me...again I am there one who is getting in touch with you, clearly i am forcing my money into Vodacom?
TM
Tshepo M's update17 Mar 2023, 08:39
Reviewer Update
When you said " due course" it means it could be a day or month? I hope the consultant would've called just to let me know he or she is working on it and give me a time frame. you see that communication not this vague excuse you giving me...again I am there one who is getting in touch with you, clearly i am forcing my money into Vodacom?