JD
Johnathan D
1 reviews | Active since Feb 2025
08 Feb 2025, 07:56
Contract
Vodacom honestly has no transparency. I recently took out a new phone contract with them and they gave me someone else’s number. I keep receiving someone else’s bills even from Vodacom and I’m now expected to pay more than the agreement. They expect me to just pay for the stuff someone else just stopped paying. Just terrible service at its best, I wouldn’t recommend Vodacom to anyone ever.
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Replies (1)Vodacom's replyOfficial
09 Feb 2025, 10:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Feb 2025, 10:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
