kM
khumo M
1 reviews | Active since Oct 2015
21 Oct 2015, 11:24
Contract
so I walk in a Vodacom shop, with the intention of taking out an iPhone contract. The lady there, who sits on the chair and supposed to greet us customers and send us on our way to our relevant consultation booths, did not greet me, but she greeted the people who were behind me. I asked her about taking out a contract, she just threw a pamphlet in my face and told me to go through it. I also asked her about the insurance, she told me that they were offline , but her tone was condescending, I felt so cheap. well at least Telkom mobile and cell c staff were helpful and kind to me. I really am offended and to think that I have been with Vodacom for years
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Replies (1)Vodacom's replyOfficial
21 Oct 2015, 14:21Hello Tau_M,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Best regards,
Vodacom's reply21 Oct 2015, 14:21
Official
Hello Tau_M,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Best regards,
