Contract

<p>i registered a request this morning to have my 2015 vodacom contract extracted for insurance claim purpose. the lady logged this call and this is my reference number. 1- ********** ********** . she told me to send the request to documents ********** I did so. subsequent to that I have received auto reply to this and decided to call again. I was told to go to Vodacom shop to sign a form to get this. Now i find this process highly annoying, why didnt the lady who initially logged this not tell me this and told me different information. why does vodacom never send the client their contracts. I would like urgent assistance with this.</p> <p> </p> <p> </p>