Contract

<p>I receive airtime and data on the 01st of every month which is a contract that I PAY FOR. I called the Call Centre earlier in the week to resolve the issue of the 500mb I didn't receive this month. The Call Centre agent I spoke with assisted me with changing the amount BACK to 500mb as I pressed 250mb recurring when I topped up later in the month of May - she explained to me that it is now fixed. I still haven't received the monthly 500mb as per my first phone call. This morning I called the Call Centre AGAIN, speaking to another agent who told me that I will only receive the 500mb on the 01 July, my question was does this mean I will receive a 1 Gig of data as I havent received the 500mb for this month - the call centre agent by the name of Siya got aggrevated AND TOLD ME I had received the 500mb and I should check my balance (REALLY) on the phone and I asked him to transfer me to a team leader whom I never got through to. There is always an issue when i am trying to resolve an issue with Vodacom. WHY!! Your customer service is poor and ALL I want is exactly what I pay for. I pay for this.</p>