1 reviews | Active since Mar 2017

05 May 2017, 12:05

Contract

<p>My Fiance asked Vodacom to cancel his contract and not mine - so on the 1st of May he received his full airtime and I received R82 where I normally receive R200 since the 1st I have sent 2 message and all of a sudden I only have R3 left of the R82 rand???????????</p> <p> </p> <p>The money has already been debited of his account.</p> <p> </p> <p>Please kindly sort this out immediately as I can not buy my data bundle as I normally do and I need to use my phone for work purposes as well please kindly contact him and sort this is this is BULL**** REALLY </p>

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Replies (1)
Vodacom
Vodacom's reply05 May 2017, 12:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team