PZ
Pieter Z

1 reviews | Active since Jul 2023

05 Jul 2023, 08:17

Contract *****

I took out a data contract last year in November for R299/month for 3 years. This month they have increased it to R320/month (7 months later) without any notice. How many times are they going to increase this amount before my contract expire. They can do what they want, but if you want to cancel your contract you need to pay a penalty. Daylight ******* Vodacom.

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Replies (1)
Vodacom
Vodacom's reply05 Jul 2023, 09:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team