KM
Khayalethu M
1 reviews | Active since Jun 2022
28 Jun 2022, 11:55
Contract
On my previous review that I wrote. Vodacom did contact me about my contract where they charging me extra for it. They are telling me that their system was down and when they were selling me a contract. And they're admitting that the fault is on their side but I still have to pay extra for the contract or do a premature cancelation.
I don't want to do a premature cancelation I just want them to do the right thing and deduct the R 219.99 that we agreed on.
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Replies (1)Vodacom's replyOfficial
28 Jun 2022, 12:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Jun 2022, 12:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
