Contract

I had a contract with Vodacom, I was paying too much than I was getting as benefits I called them to cancel my contract the guy convinced me he said they have a package that they will give me with same amount I pay monthly. as it was suppose to start on Tuesday 28 March 2023 my phone lost network when I call to be assisted they say it has been fixed until now its been 4 days my sim card has no network only works on the router, I receive work call as I run my own company people have been trying to call me with no luck which mean I am loosing work because of vodacom.