VM
Vernan M
1 reviews | Active since Oct 2020
02 Oct 2020, 11:18
Contract
Hi I took out a contract with Vodacom through Makro for a special of R300 for 2 used iPhones. They gave me the incorrect sim cards.. I called vodacom after sales and inwas informed my sim cards were been dispatched for delivery. It has be over 2 weeks since. My account was debited more than the contract I signed. I am disappointed really. The after sales personnel do try their best however it seems like vodacom doesn't prioritize there customers complaints but are quick to take money. I am not happy at all.
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Replies (1)Vodacom's replyOfficial
02 Oct 2020, 11:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Oct 2020, 11:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
