VM
Vernan M

1 reviews | Active since Oct 2020

02 Oct 2020, 11:18

Contract

Hi I took out a contract with Vodacom through Makro for a special of R300 for 2 used iPhones. They gave me the incorrect sim cards.. I called vodacom after sales and inwas informed my sim cards were been dispatched for delivery. It has be over 2 weeks since. My account was debited more than the contract I signed. I am disappointed really. The after sales personnel do try their best however it seems like vodacom doesn't prioritize there customers complaints but are quick to take money. I am not happy at all.

0
Replies (1)
Vodacom
Vodacom's reply02 Oct 2020, 11:26
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team