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Maureen M
1 reviews | Active since Aug 2019
10 Apr 2024, 17:53
Contract
My name is Maureen, I have a contract with vodacom, which was initially R299, few months ago they started debiting R320, now I see my bill for this month says R346.17, can someone explain to me is my contract keep on increasing?
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Replies (2)
Vodacom's replyOfficial
11 Apr 2024, 07:31Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Apr 2024, 07:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MM
Maureen M's updateReviewer Update
11 Apr 2024, 11:17I received a call from vidacom and apparently price increase that was not communicated with me, hope all vodacom customers are aware of this price increase. I don't think I'm happy with this shame, I refused to take the router and took the sim only because of my affordability, now they keep on increasing the prices without making us aware.
MM
Maureen M's update11 Apr 2024, 11:17
Reviewer Update
I received a call from vidacom and apparently price increase that was not communicated with me, hope all vodacom customers are aware of this price increase. I don't think I'm happy with this shame, I refused to take the router and took the sim only because of my affordability, now they keep on increasing the prices without making us aware.