1 reviews | Active since May 2018
Contract
I was having 2 contracts with Vodacom which I wanted to terminate but the consultant by the name of Boitumelo advised that they can give me better offer. Which includes 200 minutes, 200sms, 5gig data every month .I was advised that 1st month I will receive 10gig which I received. Last month I received less than 2 gig of data which I have been seeking for solutions since the 1st up to now the matter is not resolved. I don't know if it was a false advertising or if it was true. The consultant have been escalating the matter with team leader Keketso who is very *********** she promise to call you back but never return the call.I was told the manager's name is Kabelo Molusi but all consultant are refusing to give me the email address to contact him. Can someone at vodacom assist me please
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Good day Ndivhuwo,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Theo
Best regards,
Good day Ndivhuwo,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Theo
Best regards,
