Contract
I have a contact with Vodacom. I pay R150 monthly and I receive R150 worth of airtime. every time when I buy data from my bank, Vodacom would add the equivalent amount of data into my monthly invoice. they want to allocate data into my account which I have not used and it will be credited from my bank account. I have called to cancel the services they want to charge me but all the consultants I call will promise me that the matter has been to escalated and no one will get back to me.
I don't want data worth R1380 into my account. We agreed on R150 per month and now I suspect *****. they play a delay tactic to skim money from me
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Best regards,
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Best regards,
