PM
Pro M
1 reviews | Active since Jan 2018
29 Jan 2018, 19:16
Contract
Im having a laptop contract with vodacom and contract is lapsing in April 2018.On the 27 April 2018 i discovered that vodacom has debted more money on my account that expected. I went to Tzaneen vodacom to make enquiries only to find out that someone at woodlands Johannesburg has upgraded my account and took Samsung S8 phone on tje 31 Dec 2017. The consultant advised my write an affidavits indicating that i dont know anything about the upgrade. He the will respond me within 3 week and i promised them if they dont attend my queries within given time im going to reverse the money and even stop debit
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Replies (2)
Vodacom's replyOfficial
30 Jan 2018, 06:32Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Jan 2018, 06:32
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
PM
Pro M's updateReviewer Update
30 Jan 2018, 08:09I will be waiting patiently for you to contact me.
PM
Pro M's update30 Jan 2018, 08:09
Reviewer Update
I will be waiting patiently for you to contact me.