1 reviews | Active since Nov 2017
Contract
I have app**** for a contract deal at vodacom and they have send me the reference number and in the mail they said that they will contact me in 24hrs the next day i called them and they ask me is it for a new contract i said yes and for a new number i said yes and then the operator disconnected the line with no explanation. The deal was for the alcatel plus 10 windows tablet for R99 per month and they told me that I should contacted them the same day. This is the email.
Hello,
We have received your request for a new deal and your reference number is 28ZG38
A Call Centre agent will contact you within 24 hours to complete your new deal request.
If you don't hear from us within the next 24 hours, please call ********** 4, FREE from a Vodacom cellphone.
The Vodacom Online team Vodacom
?This e-mail is sent on the Terms and Conditions that can be accessed by Clicking on this link https://webmail.vodacom.co.za/tc/default.html "
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
