LM
Lesego M
1 reviews | Active since Sept 2021
02 Sept 2021, 00:24
Contract
My contract ended in May , but they keep topping it up without consulting me , I have had numerous phone calls asking if I want an extra upgrade and I said I would like one but they keep charging, I have two numbers with them which were both due for an upgrade but I only upgraded one as I can only afford one , I don’t know how I am going to pay the second one
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Vodacom's replyOfficial
02 Sept 2021, 06:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Sept 2021, 06:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team