Contract

<p>I'm so disappointed that I have to resort to Hello Peter for my inquiry to be resolved. I was called by Vodacom about owing you guys’ money for a contract that I do not even have. I informed the service consultant that called me that I do not have a contract with you guys and I was advised me to send my ID copy and affidavit with all my information on it and I did that. I then went to a customer care branch in our head office building to please forward the relevant doc to your guys head office. Thinking that it would be resolved, I then got another call about the same thing that I owe you guys. I told the service consultant that I sent you guys all my details only to be told there's nothing that was sent to you guys and that was around July. I went back to the customer care branch and I was told to bring my doc back and they will send them again as the system was down and everything was deleted from their computer. When I called through again around August nothing still has not been done and then i received an email that I owe you R13 000. I again sent my docs on the 27 Sep and I was told it would be resolved within 5 working days and nothing or no-one has called, I had to call only to be told my inquiry is closed and there's no resolution to my inquiry. I'm really TIRED, ANGRY and ****ED as this **** is affecting my credit and not one of the vodacom employees will give a rats ass about this, but will be quick to take me to credit bureau when I'm in errors for a ****ed up contract that I do not even have. Sort this out and I would like feedback....Ref number EC-04AR-18G5Q7.</p>