vM
vijay M

1 reviews | Active since May 2010

03 May 2016, 09:53

Contract

hi guys, pls be aware of new **** from vodacom, that they will tell you that they come back to you in 24 hours but nobody will come back from vodacom, such a poor customer support after eating the money from customers. i think they coming to ***** state where they cheating the customers while signing up a contract. i have requested to upgrade my contact in terms of anytime cancellation policy since i am only using data on that sim card. now i have decided to cancel it but vodacom is saying that i have to pay 600+ to cancel my contract. i have asked them before i sign up whether i can cancel whenever i want and they said yes. i called them on friday to cancel so they said we will check and come back, no body came back yet.

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Replies (1)
Vodacom
Vodacom's reply03 May 2016, 10:00
Official

Thank you for your feedback.

We would like to apologise for any inconvenience caused. An agent will investigate and contact you in order to address your concerns.

Kind regards

Vodacom Consumer Website Team

Best regards,