1 reviews | Active since May 2024
**** CONTRACT
I took a contract on the 28th of January 2026. I am supposed to get 100 gb day and 100gb night data. 1. They never captured a debit mandate which resulted in transaction bouncing and I incurred extra costs. I had to fight tooth and nail for that to be fixed. Which I believe it never was fixed. I have never paid the amount we agreed on because vodacom and its *********** staff are always doing something wrong on my contract and charge me for rectifying it. The data never last a month. I requested a statement which shows my data use they said it will come in on my email in 10 min and now it is 2 days later no statement. My account is always on arrears because vodacom is not honest and they charge me for things that are not my fault. Their system and way of working is staffed up. I am so angry they are frustrating me since the inception of this fu**ng contract.
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Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
