TC
Thulisile C

1 reviews | Active since Nov 2022

04 Jan 2024, 23:37

Contract

I recently got a job in UK and had a data contract with Vodacom. I called the customer care to explain the situation and i was told to settle the account.After doing that i must email the invoices.

I went to Vodacom at Kempton park Festival mall and i settled my acount,after settling thw account I've emailed the invoices.First and second after settling the account they did not debit anything.After 3 months they start with debit and doubling the amount.

Now i cant leave money in my account because they will take it yet i have settled the account. I can't even call them because im not in south Africa.

VODACOM IS A **** GUYS.PLEASE HELP ME

0
Replies (1)
Vodacom
Vodacom's reply05 Jan 2024, 07:41
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team