TC
Thulisile C
1 reviews | Active since Nov 2022
04 Jan 2024, 23:37
Contract
I recently got a job in UK and had a data contract with Vodacom. I called the customer care to explain the situation and i was told to settle the account.After doing that i must email the invoices.
I went to Vodacom at Kempton park Festival mall and i settled my acount,after settling thw account I've emailed the invoices.First and second after settling the account they did not debit anything.After 3 months they start with debit and doubling the amount.
Now i cant leave money in my account because they will take it yet i have settled the account. I can't even call them because im not in south Africa.
VODACOM IS A **** GUYS.PLEASE HELP ME
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
05 Jan 2024, 07:41Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Jan 2024, 07:41
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
