MR
Marie R.

1 reviews | Active since Mar 2013

31 Dec 2016, 00:31

Continuously over charged on data costs

<p>I have logged numerous requests and complaints to Vodacom over the last several months, and yet they continue to incorrectly over-charge me on data sim costs. They cannot fix an error which they have committed and I therefore have to pay the price of their incompetence not only in being overcharged but also in endless frustration and agony.</p>

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Replies (1)
Vodacom
Vodacom's reply31 Dec 2016, 09:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,