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antony.cotchobos antony.cotchobos

1 reviews | Active since Oct 2016

30 Oct 2016, 16:37

Continuously loosing money cause of Vodacom

<p>It actually makes me sick that I have to finish my contract and continue to pay a company that I find to be as terrible as Vodacom. Vofacom!!!!!! What are you trying to do to the public!?!?!? I have had all that I can take with Vodacom and cannot wait to finish my contract with them. I have been purchasing out of bundle data bundles on the *111# option as well as the Vodacom app. Only to be told that my data is excessively high because I ha e not purchased any data. The technician told me there is no record of me purchasing bundles. So for relying on Vodacom and their apps I am once again out of pocket. Vodacom thank you once again for ripping me off </p>

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Replies (1)
Vodacom
Vodacom's reply31 Oct 2016, 07:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team