PW
Paul W
1 reviews | Active since Jan 2014
29 Apr 2022, 10:11
Continuously harrassed by Vodacom
I am really tired of complaining about Vodacom. But I have to do something about being continuously bombarded by vodacom sms's and robocalls. There is no way to opt out from these invasions and harassment. REALLY VODACOM!!! What the hell gives you the right to repeatedly phone me with a recorded message!!!!! And no option to stop it. I am demanding you take me off all your invasive marketing messages and phone calls. If you send me one more I will report you to the consumer council for harassment, or lay a legal charge against you.
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Replies (2)
Vodacom's replyOfficial
29 Apr 2022, 14:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Best regards,
Vodacom's reply29 Apr 2022, 14:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
29 Apr 2022, 14:46Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have requested that you be opted out, as requested.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply29 Apr 2022, 14:46
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have requested that you be opted out, as requested.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,