CJ
C J

1 reviews | Active since Sept 2012

07 Mar 2017, 17:15

Continuous theft by Vodacom

<p>In November 2016 I cancelled my contract with Vodacom. They confirmed the cancellation but they still continue to debit my account despite my numerous calls and emails to them. In my opinion this amounts to theft. My account is still being debited and I am still trying to get all my money back since Nov 2016.</p>

0
Replies (2)
Vodacom
Vodacom's reply08 Mar 2017, 07:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

CJ
C J's update10 Mar 2017, 12:32
Reviewer Update

Still waiting for someone to contact me. Furious.