MV
Mariska V
1 reviews | Active since May 2011
14 Oct 2022, 08:15
Continuous SMS marketing
I must have opted out of SMS marketing about 10 times now. I have done it through USSD, I've sent Facebook messages, I have called, I have done everything same try sending smoke signals. And yet, every single day I get a 'Earn Vodabucks when you buy this or that'. I do not care about Vodabucks. I DO NOT WANT TO RECEIVE SMS COMMUNICATION. How on earth do I permanently opt out of it?
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Vodacom's replyOfficial
14 Oct 2022, 09:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Oct 2022, 09:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,